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211 Child Care Website Consumer Satisfaction Survey
Are you a parent or child care provider?
(Required)
Parent
Child Care Provider
How did you find out about 211 Child Care?
Please select one.
Web Search (Google, Microsoft Edge, Yahoo, etc.)
Social Media
Recommended by friend or family
Employer
Child Care Provider
Other
What was the purpose of your visit to 211 Child Care?
Referrals to child care programs
Information about Playgroups
Information about Nanny Agencies
Information about Birth to 3
Information about Care4Kids
Information about Financial Assistance
Information about Transportation Options
Available Reports (Average Child Care Cost, Openings & Availability, etc.)
Other
What was the purpose of your visit to 211 Child Care?
Information about Provider Orientation Program
Information about First Aid, CPR, Medication Administration or Epi-Pen training
]Information about Care 4 Kids Online Health and Safety
Information about fingerprinting or BCIS
Updating my 211 Child Care Profile
Interested in becoming a licensed family child care provider
Information about Quality Improvement/Professional Development
Information about Professional Memberships, Networks or Associations
Available Reports (Average Child Care Cost, Openings & Availability, etc.)
Other
Were you able to find the information/referrals you were looking for on our website/search engine?
Yes
No
Can you please describe the information that you were seeking, but that was not available to you on the 211 Child Care website?
Was the 211 Child Care website easy to navigate?
Yes
No
Was the 211 Child Care search engine easy to use?
Yes
No
Were you able to access the child care you were looking for?
Yes
No
Please select the reason/s below.
The programs provided do not have any openings available.
The programs provided are too expensive.
The programs provided do not have flexible scheduling options.
The program’s hours do not meet my needs.
The programs provided do not accept Care4Kids or offer other financial assistance options.
The programs provided do not provide transportation.
The programs provided do not serve meals and/or snacks.
The programs provided do not have experience with special needs.
The programs provided have no program staff that speaks my child’s language.
The programs provided do not have staff that can administer my child’s medication.
The programs provided do not offer the curriculum that I am looking for.
Other
Please describe.
Is there any other feedback or additional information you would like to provide about your experience with contacting 211 Child Care?
This completes the survey. Thank you very much!
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